I have a new client and want to install the changes, but I’m having problems witht the DreamHost setup. The site was initially developed by a firm in Florida and are rather unresponsive. They put up a custom rails site / configuration and there’s no help from DreamHost support.
Does anyone have experience with this kind of setup? Is there a way you’ve seen Rails on DreamHost with a custom setup? Any ideas what I should look for?
I am unable to get into the developer’s accounts, in spite of the fact that I’ve changed their passwords. I find the DreamHost account setup the most unintuitive, complicated mess I think I’ve ever seen for account setup [there’s no email address associated with a user account, but you still have to login with an email addres… huh?].
Any pointers would really be appreciated! Thanks much.
PS I’ve already recommended that we get off DreamHost… to Heroku or Ninefold which will be the next project.