Can you elaborate a bit more on the app and what its doing? I can guess, but would rather not presume anything. In this case that open “calls” thing could be a property rather than a method on the model. Is it something that you want to know everytime the model is called, or only sometimes? Could it be something you would search on for a given user?
Scott, to me this would be a property, or scope, sorry if my terms are off here, I am coming from the .net c# world to this. I would have this a property of model, like a status, “open” helpdesks or closed ones. If I understand this correctly, it would be something you would query on no?
Scott, so what does your your app look like, in terms of all the models and how they interact? Is this working now or still being built? Was any of us here able to help?
In Ruby “?” are allowed in method names. By convention names that end in a question mark are used for predicate methods. These are methods that return a boolean.
Sankage, thanks, as I get into this, I am taking a step back and spending more time learning the language. I got too fast into building things rather than getting a better understanding of how the language works in general.